It was Canada day 1992 about an hour before noon, when lead station attendant Bruce Brown heard a noise like a cat crying in the international baggage room. A moment later he saw a small arm come out of the chute then a little boy. ” At first when I picked him up he was just staring up at me, When I held him close to me I felt something hit my side and I realized his was almost completely severed,” said brown, after receiving a customer care award for his part in the drama. Lead station attendant Jim Anderson, also honored was second to arrive on the scene. He quickly called to the other award recipients, Station Attendant Richard Renaud and John Ruston to get some blankets. Station attendant Mark Concharuk made a tourniquet with his belt. and applied it to the boys arm. The Stoc centre was told and station attendant Neil Cannon called the RCMP., an ambulance arrived shortly. “It felt like hours,” said Brown. The boy was taken to hospital where his arm was reattached. Word returned that because of the boys age there was a good chance he would regain up to 95 percent of his injured arm. It was only later that the full impact of what had occurred hit the crew in the baggage room. “I’ll tell you, it took a while to forget it” said Renauld.
